Posted Jan 23, 2017 2 views
We are looking for female customer-oriented service representatives to provide information to our customers in UK & AUS over the phone, live chat, and email and to resolve any emerging problems that our clients might face with accuracy and efficiency.
Responsibilities: -
Process incoming orders, (received via email and SAP) accurately, in a timely and efficient manner according to the customer service processes Demonstrates problem-solving abilities to resolve in-house and client issues in a timely manner Provide customer service to the customers by giving status of order, tracking information, pricing, ect. Answer incoming calls, emails, and live chat inquiries.
Desired skills and experience: Strong customer service and data entry experience
Must Have Atlest 2 years experience in Customer Service in multinational company or call center
Must be graduate Strong English Communication & problem solving Skills Attention to detail
Ability to multi-task, prioritize, manage time effectively and function in a fast paced environment
Outstanding organizational skills and excellent attention to detail as demonstrated in accurate order entry and ability to recall specific facts / processes quickly and efficiently
Must be a true team player, personable, professional and flexible.
Skills
Job Details
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