Posted Jun 05, 2023 156 views
Skills Required:
- Active listening
- Multi-tasking
- Updating multi-sheets at the same time
- Excellent command of English Grammar and efficient typing skills
- Strong phone conversation skills
- Ability to convince customers on retaining his/her order
- Familiar with CRM systems and practices
- Willing to work night shifts.Resolve customer complaints via phone, email, Live Chat, or social media
- Greet customers warmly and ascertain the problem or reason for calling.
- Assist with the placement of orders, refunds, or exchanges.
- Your job is to answer incoming calls, make outbound calls, email replies on tickets and handle live chats efficiently.
Requirements
- Competitive, positive, humble energetic, enthusiastic, forward-thinking, and ambitious.
- 1-2 years of experience in a call center
- Candidate with Healthcare telemarketing is preferred, but not required.
- Minimum Graduation
- Should be a good customer service worker who knows how to deal with potential customers
Available Shift:
Night 6:00pm- 3:00am (USA Time Zone)
Morning 4:00am - 1:00pm (Aus Time Zone)
Skills
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Digital Billing Services Pvt Ltd
A BPO, providing transparent, reliable, and dynamic services to our clients and their customers. We aim to effectively outsource our services to the businesses who are in a dire need of investing their time and money with a reliable organization.
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