Customer Service Manager - Ecommerce

Digital Cog Web Solutions Unverified

Rawalpindi , Pakistan

Posted Jul 28, 2021 106 views

PKR. 35,000 - 60,000/Month

Apply For This Job

Close

Job Description

This role is crucial in ensuring a world-class service and the satisfaction of our clients.

  • You will be solely responsible for the management of customer service of 4 websites. 
  • You will manage and resolve customer queries from different channels, mainly emails and phone calls live chat, providing a timely, first contact resolution where possible. 
  • You will also liaise with our partners and process the orders on a daily basis, you will also manage the courier logistics of the website and maintain the stock level across the 4 websites.

 

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Customer Service: 2 years)
Apply Before:
Aug 28, 2021
Posting Date:
Jul 28, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Digital Cog Web Solutions

Information Technology · 1-10 employees - Rawalpindi

IT

Similar Job Titles

Customer Service Manager

Asharys, Karachi, Pakistan
Posted Sep 13, 2021

Customer Service Manager

DevBatch (Pvt.) Ltd., Lahore, Pakistan
Posted Sep 08, 2021

Customer Service Representative

PTCL, Multiple Cities, Pakistan
Posted Sep 10, 2021

Customer Service Executive

Karma Software Solutions, Lahore, Pakistan
Posted Sep 17, 2021
View All