Customer Service Manager - Ecommerce

Digital Cog Web Solutions Unverified

Rawalpindi , Pakistan

Posted Jul 28, 2021 108 views

PKR. 35,000 - 60,000/Month

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Job Description

This role is crucial in ensuring a world-class service and the satisfaction of our clients.

  • You will be solely responsible for the management of customer service of 4 websites. 
  • You will manage and resolve customer queries from different channels, mainly emails and phone calls live chat, providing a timely, first contact resolution where possible. 
  • You will also liaise with our partners and process the orders on a daily basis, you will also manage the courier logistics of the website and maintain the stock level across the 4 websites.


Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Customer Service: 2 years)
Apply Before:
Aug 28, 2021
Posting Date:
Jul 28, 2021
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Digital Cog Web Solutions

Information Technology · 1-10 employees - Rawalpindi


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