Posted Feb 12, 2018 2 views
Reports To: Business Development Executive and General manager
Job Requisites:
Freshly graduated.
Should have their own conveyance.
Highly professional in the work environment.
Composure and Patience.
Job Purpose: A Critical thinker who identifies customer support issues and consistently exceeds performance standards by providing competitive customer satisfaction.
Duties and Responsibilities:
Provide thorough support and problem resolution for customers.
Maintain composure and patience when facing difficult customer situations.
Will be well coordinated with the developers to resolve customer issues and queries.
Will be well coordinated with the deployment department.
Perform data entry efficiently.
Will collect monthly payments from all the existing clients.
Skills
Job Details
Digital Ivy
Ivy is a coalescent, creeping vine that, if left unkempt, would overwhelm and would cover just about anything. Just as ivy endeavors to conquer any ground, modern day technology, too, aims to acquire the market. Hence we believe technology is Digital Ivy. DigitalIvy is an innovative IT firm that was born at the beginning of 2004. We aspire to accommodate for the needs of our customers in providing them with IT solutions. Our commitment to attain deadlines is of the highest caliber and customer satisfaction is second to none.
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