Posted Aug 03, 2020 46 views
The desired candidate must be able to develop and drive this new project using critical analysis and market norms based on substantial goals.
The person in this role will need to know his way around several specialties like e-commerce business proposals, performance marketing strategies, analytics, website & app optimization, customer loyalty & retention, customer management framework and logistics while working with a team of equally committed professionals.
Role and Responsibilities
- Assist to formulate e-commerce channel strategy to grow DWP digital eco-system. Coordinate with different departments to manage aspects of the E-commerce business including business planning, content strategy and development, promotional campaigns, website/app management & analytics, customer loyalty programs, & digital warranties for sustainable profitable growth from online channels
- Closely monitor performance metrics and proactively address areas of concern.
- Continuously evaluate consumer based analysis and look for ways to improve the experience with full funnel approach
- Consistently drive innovation and bring disruptive ideas for customer management framework, evaluate competitors, bring fresh content ideas with respect to e-commerce, customer loyalty program and customer profiling
- Be able to track and manage budget
- Be able to do Database Analytics, forecasting and its management
- Operational efficiency and customer excellence through proactive approach for elimination of customer pain points, process optimization and automation.
- Manage Digital Care program of customers by building contents for self-help with in DWP digital eco-system.
- In depth analysis of current performance on e-commerce channels
- Develop/implement Social Media Calendar and product tutorials including Organic Marketing channel enrichment. Assuring proper implementation of different digital marketing tools and techniques such as SEO, PPC & display advertisement
- Must be available to accommodate business needs outside of standard operating hours.
Skills
Job Details
Digital World Pakistan Pvt Ltd
DWP Group is a leading provider of products, service and solutions in the field of Consumer Electronics & Technology. Globally acclaimed, highly reliable products with cutting-edge technology from the world’s best engineered companies and experts uniquely position us to deliver comprehensive solutions to our customers. Two major business divisions of DWP Group are: • Consumer Electronics (CE) Division • Technology (TECH) Division CE Division is the manufacturer, assembler, importer and distributor of “Ecostar” Audio Video & Home Appliances and “Gree” air conditioners for Pakistan. Customer-focused distribution, broad-based product lines, cutting-edge technologies, unsurpassed customer services, nationwide reach and unmatched quality are the reasons that DWP-CE Division is a “Tier One” company in the consumer electronics industry of Pakistan. TECH Division is an end-to-end IT Solutions Provider that includes in its extensive portfolio a wide range of products and offers integrated solutions that cater to: enterprise computing and storage, voice and data networks, document solutions, N-Tier software development for B2B and B2C, content management and BPM, business intelligence and technology infrastructure solutions, etc. DWP Group’s TECH Division has a successful tier 1 partnership in Pakistan with many of the global giants such as: DELL, CISCO, EMC, MICROSOFT, SAMSUNG, ORACLE, EMERSON NETWORK POWER, and XEROX. This business has steadily increased its portfolio to offer a wide range of services that include printing solutions, project management, data warehousing, architectural design, data modeling, application development, business intelligence/reporting and intelligence training.
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
