Posted Mar 01, 2021 5 views
Skills and Experience Required.
- Ability to troubleshoot Data Center Equipment at component level such as UPS, batteries, PDU's, STS, EMS, DCIM etc.
- Utilizes hand tools and test equipment to perform work -Requires excellent verbal, written communication skills & customer relation skills.
- Must be able to provide high level of quality customer service.
- Must be able to complete Field Service Report/Preventive Maintenance Reports in a timely manner
- Requires knowledge of equipment manufacturer's specifications.
- Ability to work independently and exhibit resourcefulness.
- Must be able to provide necessary pro-active recommendations to clients.
- Candidate must be willing to work nights & weekends when necessary.
- Knowledge of general computer hardware & software applications.
- Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within the regional coverage area.
- Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.
- Perform required quarterly or semi-annual preventative maintenance service to equipment under contract as scheduled. Perform initial starts-ups, emergency response and/or field modifications.
- Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systems.
- Troubleshoots issues with the technical-support group related to maintenance or operation of equipment -Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
- Establish, promote and maintain excellent rapport with all customers, coworkers, sales representatives and others. Maintain and safeguard company-issued tools and equipment.
- Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
- Recognize sales opportunities for critical power equipment and other add-on products and link potential customers with the appropriate internal and external sales and technical resources.
Must Requirements
- Minimum 4-5 years of experience.
- Technical Degree/Diploma [Electrical/Electronics]
- OEM Training with Certificate/s (APC by Schneider Electric, HUAWEI).
Job Details
Digital World Pakistan Pvt Ltd
DWP Group is a leading provider of products, service and solutions in the field of Consumer Electronics & Technology. Globally acclaimed, highly reliable products with cutting-edge technology from the world’s best engineered companies and experts uniquely position us to deliver comprehensive solutions to our customers. Two major business divisions of DWP Group are: • Consumer Electronics (CE) Division • Technology (TECH) Division CE Division is the manufacturer, assembler, importer and distributor of “Ecostar” Audio Video & Home Appliances and “Gree” air conditioners for Pakistan. Customer-focused distribution, broad-based product lines, cutting-edge technologies, unsurpassed customer services, nationwide reach and unmatched quality are the reasons that DWP-CE Division is a “Tier One” company in the consumer electronics industry of Pakistan. TECH Division is an end-to-end IT Solutions Provider that includes in its extensive portfolio a wide range of products and offers integrated solutions that cater to: enterprise computing and storage, voice and data networks, document solutions, N-Tier software development for B2B and B2C, content management and BPM, business intelligence and technology infrastructure solutions, etc. DWP Group’s TECH Division has a successful tier 1 partnership in Pakistan with many of the global giants such as: DELL, CISCO, EMC, MICROSOFT, SAMSUNG, ORACLE, EMERSON NETWORK POWER, and XEROX. This business has steadily increased its portfolio to offer a wide range of services that include printing solutions, project management, data warehousing, architectural design, data modeling, application development, business intelligence/reporting and intelligence training.
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