Call Center Agent (Inbound)

Digitech Outsourcing Solution PVT LTD Verified

Lahore , Pakistan

Posted Sep 25, 2020 236 views Report Job

PKR. 45,000 - 50,000/Month

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Job Description

  • Manage large amount of inbound calls in a timely manner
  • Must require US/UK Accent.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Details

Industry:
BPO
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Oct 25, 2020
Posting Date:
Sep 25, 2020
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Digitech Outsourcing Solution PVT LTD

BPO · 11-50 employees - Lahore

We are a BPO company providing admin, customer support and content writing services to clients around the globe including countries like US, Canada, UK and Australia. We are a small but growing company and know the value of our employees. We strive hard to provide quality working environment.

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