Customer Support Representative - Inbound

Digitech Outsourcing Solution PVT LTD Verified

Lahore , Pakistan

Posted Apr 29, 2021 91 views

PKR. 30,000 - 40,000/Month

Apply For This Job


Job Description


  • Relevant experience is preferred
  • At least 06 Months Call Center experience     
  • Excellent English communication skills ideally with American accent
  • Strong analytical and problem-solving abilities.
  • Willing to work as per the US working hours


  • Serve customers by providing product and service information and help them in resolving their problems.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare reports related to customer experience, customer needs, recurring issues and tickets’ turnaround time by collecting and analyzing customer queries data.
  • Open customer accounts, and maintain customers and financial record.


  • 2 off days a week (Sat & Sun)
  • Monthly Performance-Based Incentive
  • Employee learning & development
  • No rotational shifts

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Model Town, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
May 29, 2021
Posting Date:
Apr 29, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Digitech Outsourcing Solution PVT LTD

BPO · 11-50 employees - Lahore

We are a BPO company providing admin, customer support and content writing services to clients aroun

Similar Job Titles

Customer Support Representative - Amazon / eBay

LumiMinds, Lahore, Pakistan
Posted Jun 01, 2021

Customer Support Representative

Capital Radio Cab, Rawalpindi, Pakistan
Posted Jun 01, 2021

Customer Support Representative

Tech Choices, Islamabad, Pakistan
Posted Jun 01, 2021

Customer Support Representative

Ali International, Karachi, Pakistan
Posted May 31, 2021
View All