We are hiring for the position of Customer Support Representative for an international campaign.

Responsibilities:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  • Ensure a positive Customer Experience _ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

  • Collaborative mindset
  • Customer service focus
  • Hands-on-problem solving ability
  • The ability to communicate technical information in a simple manner

Job Requirements:

  • Levels/Matric or above
  • Excellent English Written and Verbal Communication
  • American or neutral accent
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Learning and Takeaways:

Here @ Digitech. we will help build you!

  • Unlimited exposure
  • A chance to polish your skills
  • A great learning environment
  • Ample experience to build a future path for yourself
  • An opportunity to operate with a highly trained and diversified network of people

Perks and benefits:

  • Internal Job Opportunities
  • Annual Leaves
  • Leaves Encashment
  • Referral Bonus
  • Travelling Allowance
  • Monthly Quality Bonus
  • 2 Scheduled off

Job Details

Industry:
BPO
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 07, 2023
Posting Date:
Mar 07, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
20-29%

Digitech Outsourcing Solution PVT LTD

BPO · 101-200 employees - Lahore

We are a BPO company providing Call Center BPO services to clients around the world.

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