This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 07, 2023 77 views
We are hiring for the position of Customer Support Representative for an international campaign.
Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
- Ensure a positive Customer Experience _ultimately leading to a good Quality Assurance (QA) Score
What We Seek in You:
- Collaborative mindset
- Customer service focus
- Hands-on-problem solving ability
- The ability to communicate technical information in a simple manner
Job Requirements:
- Levels/Matric or above
- Excellent English Written and Verbal Communication
- American or neutral accent
- Proficiency with MS Office (Particularly MS Excel and MS Word)
Learning and Takeaways:
Here @ Digitech. we will help build you!
- Unlimited exposure
- A chance to polish your skills
- A great learning environment
- Ample experience to build a future path for yourself
- An opportunity to operate with a highly trained and diversified network of people
Perks and benefits:
- Internal Job Opportunities
- Annual Leaves
- Leaves Encashment
- Referral Bonus
- Travelling Allowance
- Monthly Quality Bonus
- 2 Scheduled off
Skills
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 07, 2023
Posting Date:
Mar 07, 2023
Work Environment
Supervisor’s gender:
Male
Percentage of female coworkers:
20-29%
Digitech Outsourcing Solution PVT LTD
BPO · 101-200 employees - Lahore
We are a BPO company providing Call Center BPO services to clients around the world.
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