Customer Support Representative

Digitech Outsourcing solution PVT LTD Verified

Lahore , Pakistan

Posted Apr 16, 2019 218 views

PKR. 30,000 - 40,000/Month

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Job Description

We are seeking an experienced call center agent for Inbound Customer Support position for US based clients. This position does NOT involve Telemarketing or cold calling.

We offer excellent work ethics, professional environment, support by senior members and a prime location at Model Town Link Road, Lahore. This is a career growth opportunity for right fit with QA bonuses.

You will be required to answer phone calls, emails and chats; primary duties include:

  • Answering phone calls professionally
  • Providing Customer Support for our clients based in US
  • Assisting customers with their issues and/or responding to their inquiries
  • Making follow up outbound calls as needed
  • Responding to emails and live chat inquiries

You are a great fit if:

  • You can speak English fluently and in neutral or US accent
  • You can deliver excellent Customer Service
  • You have patience
  • You have good system handling and can work efficiently on computer / laptop
  • You are hard working and looking for long term career job

Job timings will be from 6pm onwards (US hours). Salary package is 30,000 to 35000 during probation and 40,000 after probation + Performance incentive upto Rs. 5000 as well as option to work extra hours.

Serious Candidates Apply today

 Medical Insurance to be offered soon.

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Model Town, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
May 16, 2019
Posting Date:
Apr 16, 2019
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Digitech Outsourcing solution PVT LTD

BPO · 11-50 employees - Lahore

We are a BPO company providing admin, customer support and content writing services to clients around the globe including countries like US, Canada, UK and Australia. We are a small but growing company and know the value of our employees. We strive hard to provide quality working environment.

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