Posted Jan 23, 2019
- Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting
- Attend to walk in's to identify potential leads and help resolve existing client queries and complaints to ensure maximum customer satisfaction
- Ensure appropriate housekeeping at floor to maintain productive ambience
- Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock level
- Prepare lower staff duty schedules, leave plans and monitor their over time
- Provide feedback to lower staff on their performance against expectations; guide, coach and counsel them for performance maximization
- Provide office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert
- Assist counselling team with administration and customer support services
- Schedule regular meetings with assigned clients
- Maintain individual client files and logs and manage client communication for all counselling products including; undergraduate, graduate, MBA, school abroad, foundation, college road map student advisory program
- Develop and maintain operational reports for the department
- Support marketing, business development, executive and client data requests from Counselling department
- Build and manage Dignosco counsellors’ network and key relationships with schools, colleges and universities, identifying business opportunities
- Keep management informed by generating and analyzing reports, summarizing information and resolving queries
- Coordinate with all Dignosco offices.
Job Details
Dignosco is a social enterprise that creates Human Capital through specialized Management Consultancy & College Counseling solutions across Emerging Markets.I had moved back to Pakistan after having spent 6 years in the US and was shocked to see that most private schools and universities were struggling with their students college placements. The most noticeable factors for the decline in admissions to leading universities globally and the college placements for the average student across emerging markets were lack of awareness about higher education opportunities, minimal one-on-one guidance opportunities, and lack of credible counseling resources. It was in this context that I launched Dignosco in 2009 as a social enterprise focused on human capital creation through a Facebook group Dignosco is a social enterprise that provides College and Career Counseling across Pakistan, North America, Europe, Middle East and Far East Asia. We have offices in Lahore and Karachi led by a team of young professionals with background in Social Sciences Research, Investment Banking, Asset Management and Private Equity. They have attended Yale, Oxford, UCL, NYU, National University of Singapore and LUMS.
What is your Competitive Advantage?
Similar Job Titles
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
