Customer Representative Officer

Dignosco Verified

Lahore , Pakistan

Posted May 03, 2018 239 views

PKR. 25,000 - 30,000/Month

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Job Description

·         Maintain telecommunication/PABX system

·         Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting

·         Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction

·         Ensure appropriate housekeeping at floor to maintain productive ambience

·         Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels

·         Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register

·         Attend to lower staff queries and ensure timely resolutions

·         Ensure appropriate housekeeping at floor to maintain productive ambience

·         Provide feedback to lower staff on their performance against expectations; guide, coach and counsel them for performance maximization

·         Provide office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert

·         Process invoices for the team including validating and obtaining authorization for payment

·         Assist in administration work related to office

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 2, Lahore, Pakistan
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
1 Year - 2 Years
Apply Before:
Jun 03, 2018
Posting Date:
May 03, 2018
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Hospitality · 101-200 employees - Lahore

Dignosco is a social enterprise that creates Human Capital through specialized Management Consultancy & College Counseling solutions across Emerging Markets.I had moved back to Pakistan after having spent 6 years in the US and was shocked to see that most private schools and universities were strugg ...Read More

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