Senior Customer Service Representative

DKIM Verified

Multiple Cities, Pakistan

Posted Sep 20, 2021 6 views

PKR. 35,000 - 60,000/Month

  •  Communicating with clients, making outbound calls to potential clients, and following up on leads.
  •  Understanding clients' needs and identifying sales opportunities.
  •  Answering potential clients' questions and sending additional information via email.
  •  Keeping up with product and service information and updates.
  •  Creating and maintaining a database of current and potential clients.
  •  Explaining and demonstrating features of products and services.
  •  Staying informed about competing products and services.
  •  Upselling products and services.
  •  Researching and qualifying new leads.
  •  Closing sales and achieving sales targets.

Skills:

  •  Minimum 3 years of experience in a US Based call center or a related sales position.
  •  Proficiency in Microsoft Office and CRM software would be preferred
  •  Excellent communication skills, both verbal and written.
  •  Good organizational skills and the ability to multitask.
  •  Excellent phone and cold calling skills.
  •  Exceptional customer service skills.
  •  Strong listening and sales skills.

Benefits & Perks:

  • Market Competitive Salary
  • Fixed Shift Timings (5 pm to 2 am night)
  • Opportunity for growth
  • Paid training period
  • Professional Environment

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Oct 21, 2021
Posting Date:
Sep 20, 2021

DKIM

Business Development · 11-50 employees - Islamabad, Rawalpindi

DIGI KICK SOLUTIONS (DK-IM) offers client acquisition, retention and relationship management services to its US based customers. We operate in the Construction vertical. Having over 2000+ clients across US, we have a strong foothold within our domain. DKIM acts as a back-office enabling our customers to scale their construction businesses in the States.

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