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Job Description

For a UK based campaign, an experienced appointment scheduler / Web Chat Anaylst required who got an analytical approach to join its off-shore office in Karachi. Candidate must have some experience related to the same field and having strong Communication SkillsResponsibilities:

  • Taking inbound calls from Customers
  • Book their Appointment with Engineers
  • Send Reminder SMS Via System
  • Have to be active on our response groups via Skype to communicate with Head office
  • Manage our Engineer's Diaries
  • Customer Support.

Skills:

  • FLUENT English
  • Advanced Computer skills
  • Can work on Software
  • Have Experience in Customer Service + Support
  • Can deal with UK Base Customers

Required experience:

  • Experience Required in Customer Support
  • Previously Worked in Call Center industry

Timings: 

  • Day shifts 
  • Flexibility in shifts timings

Job Details

Total Positions:
15 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
Busuness Development
Job Location:
Bahadurabad, Karachi, Pakistan
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Secondary School Certificate/Matriculation/O-Level
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year (Call Center Experience)
Apply Before:
Feb 08, 2018
Posting Date:
Jan 08, 2018
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DMK Consultancy

Recruitment / Employment Firms · 11-50 employees - Karachi

DMK Consultancy International is committed to helping organizations to increase their productivity through better use of their human resources and to enable companies to achieve real competitive advantages. Our skills and expertise cover a wide range of HR activities and initiatives. The programs we ...Read More

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