Posted May 24, 2018 4 views
For a UK based campaign, an experienced appointment scheduler / Web Chat Anaylst required who got an analytical approach to join its off-shore office in Karachi. Candidate must have some experience related to the same field and having strong Communication Skills
Responsibilities:
- Taking inbound calls from Customers
- Book their Appointment with Engineers
- Send Reminder SMS Via System
- Have to be active on our response groups via Skype to communicate with Head office
- Manage our Engineer's Diaries
- Customer Support.
Skills:
- FLUENT English
- Advanced Computer skills
- Can work on Software
- Have Experience in Customer Service + Support
- Can deal with UK Base Customers
Required experience:
- Experience Required in Customer Support
- Previously Worked in Call Center industry
Timings:
- Shifts Timings 1400 hrs to 2230 hrs PST
- Flexibility in shifts timings
Job Details
DMK Consultancy
DMK Consultancy International is committed to helping organizations to increase their productivity through better use of their human resources and to enable companies to achieve real competitive advantages. Our skills and expertise cover a wide range of HR activities and initiatives. The programs we design are developed to meet specific organizational needs. We work across all industry sectors, employing a simple yet effective approach to each project. By developing long-term strategic partnerships with Private and Public sector organizations, we are well placed to offer "best of breed" solutions to our clients, whilst maintaining focus on the needs of our candidates. One of the key goals for the DMK team is to establish a Human Resources infrastructure that supports employers, owners and managers in their current business and the future growth requirements. DMK works in partnership with business owners and managers to build a value adding workforce by implementing a practical performance management system that effectively tracks the performance of individual employees.
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