1. Providing help and advice to customers using your organisation's products to deliver a high standard of customer service.
  2. Communicating courteously with customers by phone and email.
  3. Investigating and solving customers' problems.
  4. Handling customer complaints or any major incidents.
  5. Issuing refunds or compensation to customers.
  6. keeping accurate records of discussions or correspondence with customers.
  7. Analysing statistics or other data to determine the level of customer service your organisation is providing
  8. Producing written information for customers, often involving product usage.
  9. Developing feedback or complaints procedures for customers to use.
  10. learning about your organisation's products or services and keeping up to date of changes.
  11. Taking care of Product Reviews and seller feedback by contacting customers.

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 05, 2018
Posting Date:
Sep 05, 2018

DMoose Enterprises Inc

Information Technology · 1-10 employees - Faisalabad

At DMoose, our vision is to create a better everyday life for our consumers. Our business idea supports this vision by offering a wide range of well-designed, superior quality products at prices so low that as many people as possible will be able to afford them

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