Virtual Assistant

DMoose Unverified

Faisalabad , Pakistan

Posted Sep 05, 2018 161 views Report Job

PKR. 20,000 - 25,000/Month

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Job Description

  1. Providing help and advice to customers using your organisation's products to deliver a high standard of customer service.
  2. Communicating courteously with customers by phone and email.
  3. Investigating and solving customers' problems.
  4. Handling customer complaints or any major incidents.
  5. Issuing refunds or compensation to customers.
  6. keeping accurate records of discussions or correspondence with customers.
  7. Analysing statistics or other data to determine the level of customer service your organisation is providing
  8. Producing written information for customers, often involving product usage.
  9. Developing feedback or complaints procedures for customers to use.
  10. learning about your organisation's products or services and keeping up to date of changes.
  11. Taking care of Product Reviews and seller feedback by contacting customers.

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 04, 2018
Posting Date:
Sep 05, 2018
Show fewer details Read full job description

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DMoose

Importers / Distributors/Exporters · 1-10 employees - Faisalabad

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