CSR

Donkil Enterprises Verified

Lahore , Pakistan

Posted Jun 10, 2019 85 views

PKR. 15,000 - 25,000/Month

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Job Description

  • Managing incoming calls and customer service inquiries
  • Cold calling
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jul 10, 2019
Posting Date:
Jun 10, 2019
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Donkil Enterprises

Information Technology · 11-50 employees - Lahore

Chimpdesigns is a small web design Studio based in Lahore Pakistan. Over the last few years we've made a reputation for building websites that look great and are easy-to-use. Collectively we've gained lots of experience working with large companies such as Sony, GEO , World news as well as start-ups ...Read More

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