Customer Relationship Officer

Dosafar Pakistan Unverified

Multiple Cities, Pakistan

Posted Sep 03, 2018 590 views

PKR. 10,000 - 12,000/Month

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Job Description

Customer Relationship Officers (CRO) make sure that customer inquiries are handled in a timely and organized manner. Common duties listed below,

  • Prepared voucher/ receipts/ sales invoice after closing the orders with the customers
  • Analyzing customer complaints, computer competencies and excellent communication skills.
  • Established and maintained relationships with individual and business customers and provided assistance with problems they encountered.
  • Networked within communities to find and attract new business that assisted in revenue generation
  • Responsible for activities regarding sales, customer acquisition, customer relationship management, & maximizing revenue.
  • Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals. Handled responsibilities of Risk Management
  • Giving suggestions for product improvement, assisted customers in all their queries and complaints
  • Collecting payment amount and took hold of the cash before handling over to the manager by the end of each working day.
  • Prepared voucher/ receipts/ sales invoice after closing the orders with the customers.
  • Daily report to Management.
  • Manage customer accounts, receive incoming telephone calls, and greet walk-in customers.
  • Reviewed and processed new account applications after-hours

Note: It’s a field work job, candidate will be on bus stop and handling the customers booking and guiding them the process to on-board on the bus.

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Oct 02, 2018
Posting Date:
Sep 03, 2018
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Dosafar Pakistan

Information Technology · 11-50 employees - Hyderabad, Karachi

Dosafar is devoted to deliver the utmost quality platform of reasonable and sustainable transport services where people can join, offer and place a request for these services.

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