Posted Sep 03, 2018 3 views
Customer Relationship Officers (CRO) make sure that customer inquiries are handled in a timely and organized manner. Common duties listed below,
- Prepared voucher/ receipts/ sales invoice after closing the orders with the customers
- Analyzing customer complaints, computer competencies and excellent communication skills.
- Established and maintained relationships with individual and business customers and provided assistance with problems they encountered.
- Networked within communities to find and attract new business that assisted in revenue generation
- Responsible for activities regarding sales, customer acquisition, customer relationship management, & maximizing revenue.
- Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals. Handled responsibilities of Risk Management
- Giving suggestions for product improvement, assisted customers in all their queries and complaints
- Collecting payment amount and took hold of the cash before handling over to the manager by the end of each working day.
- Prepared voucher/ receipts/ sales invoice after closing the orders with the customers.
- Daily report to Management.
- Manage customer accounts, receive incoming telephone calls, and greet walk-in customers.
- Reviewed and processed new account applications after-hours
Note: It’s a field work job, candidate will be on bus stop and handling the customers booking and guiding them the process to on-board on the bus.
Skills
Job Details
Dosafar Pakistan
Dosafar is devoted to deliver the utmost quality platform of reasonable and sustainable transport services where people can join, offer and place a request for these services.
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