Posted Mar 19, 2019
DrBake pk Gift & E-commerce Company is looking for an applicant who is enrolled in a bachelor degree & interested in a part-time Internship/job for Evening 3-8 PM Timing for Customer Service Representative in Gulshan-e-Ravi Office which can turn into permanent part-time & Full-time Job in future according to performance, candidates should apply with their updated profile.
- BS, BA (English/Urdu), BBA Student, Fresh as well as experienced youngsters can apply.
- Young, energetic, seriously interesting in learning, Hardworking, passionate & punctual
Responsibilities & Duties as Customer Care Representative:
- The candidate must have Good Urdu & English communication skills both written and verbal along with a pleasant accent.
- We required a person who can do multitasking i.e. chatting, emails, receive customer's phone calls and able to handle pressure.
- Proficient with MS Office/ Google Docs & Sheets extra
- Generating sales inquiries through calls, custom quote request forms, chats, and emails
- Keep records of customer inquiries, interactions, special requests extra
- Assessing customer’s needs and coordinating with other departments like shipping & website management to make sure the customer receives the best experience.
- Periodic follow-ups to convert inquiries into sales, Possess Knowledge of Call Center Operations
- Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities
Job Details
p100% We believe our customers are our family, your satisfaction is our priority. We believe your image in front of your friends & family & Smile on their faces is our Goal. We absolutely want to see all of our customers and their loved ones near and far satisfied with our services. Every time. Any reason. Or we will make it right. If you're not satisfied with your order for any reason. From making your order again fresh to refunding your money. It's as simple as that. We are a family owned and operated business and we would never give you something that we wouldn't feed to our own family and friends. So if for any reason at any time you are not satisfied with your order please contact us immediately and let us know what you're unhappy about. Then we will work together to find a solution that you will be happy with. DrBake.pk is online Gift Courier Service we deliver Cake, Flowers, Cosmetics, Perfumes, Dresses, Fruits & other Gifts Extra mainly in Lahore, Karachi, Islamabad & Rawalpindi to your loved ones in Pakistan from around the world.We believe in quality services & products at an affordable price./pdi.
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