Posted May 20, 2026 652 views
Easypaisa Digital Bank is seeking an experienced Team Leader to oversee and guide a team of five individuals within our dynamic banking environment. The ideal candidate will have a minimum of five years of experience in team leadership or relationship management roles specifically within microfinance or commercial banking sectors. This position requires a strong understanding of the Karachi market and exceptional leadership abilities to drive team performance, enhance employee engagement, and ensure operational excellence.
The Team Leader will be responsible for managing daily team activities, setting clear performance goals, and fostering a collaborative culture that encourages professional development and high-quality results. By leveraging strong communication management and decision-making skills, the leader will motivate the team, resolve challenges effectively, and align team efforts with Easypaisa Digital Bank’s strategic objectives. This role is essential in maintaining customer satisfaction and driving business growth through efficient team management and market knowledge.
Responsibilities
- Coordinate with BM for all operational aspects including distribution operations, customer
service, human resources, administration and sales.
• Encourage BOs to increase non cash recoveries.
• Closely monitor BO performance and identify and report any activist involvement for
disbursals and recoveries.
• Visit local market and identify current and prospective sales opportunities.
• Get aligned with BM to propose corrective actions to meet new challenges and growth
opportunities
• Must give timely updates to the Branch Manager regarding any discrepancy within the branch
• Work closely with Branch Manager to identify new markets for business development.
• To overlook that the BO is efficiently handling recovery of DPD clients while report its findings
to the BM
• To ensure timely reminders are given to the loan customers by the BO
• Adhere to high ethical standards, and comply with all regulations and applicable laws.
• Build and retain the highest level of motivation in the team to achieve maximum business
volumes and have the maximum employee retention.
• Ensure timely disbursal of loans while maintaining the integrity of the process and documents
under the guidance of Branch Manager
• Review credit worthiness and verify the customer’s income and demographics to establish
customer’s
need and credibility for the proposed loan.
• Carry out any other task assigned by Branch Manager.
Skills
Easypaisa Digital Bank
pstrongOverview/strong/ppTelenor Microfinance Bank Limited is jointly owned by Telenor Group, the leading telecommunications company across Scandinavia and Asia with 174 million customers, and Ant Financial, the operator of the world's leading payment and lifestyle platform Alipay that's also an affiliate company of Alibaba Group. It is the first scheduled microfinance bank of Pakistan that provides a range of innovative banking solutions./ppTelenor Microfinance Bank created history in 2009, when it launched Easypaisa, Pakistan’s first branchless banking platform and the country’s only GSMA mobile money certified service. With the largest footprint in the country, Easypaisa has since then evolved into a digital lifestyle enabler which is leading the fintech revolution in Pakistan./ppMotivated by its strongvision of ‘transforming the financial landscape of the country’/strong, Telenor Microfinance Bank is on stronga mission to provide ‘instant access to convenient digital financial services’/strong that benefits the people of Pakistan. Telenor Microfinance Bank is empowering people to truly adopt the digital way of life./pp /ppstrongOur Values:/strong/pp• Customer First./pp• Create Together./pp• Keep Promises./pp• Be Respectful./p
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