Posted May 08, 2026 62 views
Easyways International is seeking a dedicated Sales Support Executive with a solid background in the freight forwarding and logistics industry. This role is designed for a professional with 2 to 3 years of experience, proficient in managing customer relationships and supporting sales processes using industry-standard tools like Salesforce and advanced MS Office applications. The ideal candidate demonstrates exceptional communication skills and is highly organized to assist the sales team by managing freight quotations, coordinating documentation, and providing timely responses to client inquiries. This position does not involve managing a team but requires close collaboration with operations, carriers, and international agents to ensure seamless service delivery and customer satisfaction.
The Sales Support Executive will serve as a vital link between the sales department and operational units, ensuring that all sales support activities run efficiently and accurately. This position demands a detail-oriented individual with the ability to handle freight quotations, booking confirmations, shipment tracking, and sales reporting. The role also requires expertise in customer relationship management to develop and maintain strong client connections. Success in this role contributes directly to enhancing Easyways International's reputation for reliability and responsive service in the competitive logistics market.
Responsibilities
- Assist the sales team by preparing accurate and timely freight quotations to facilitate customer decision-making.
- Follow up on sales leads promptly and professionally to support the closing of sales opportunities.
- Manage daily operational documentation including booking confirmations, shipment tracking updates, and related paperwork to ensure accuracy and completeness.
- Serve as the primary point of contact for client inquiries, delivering professional and timely responses to enhance customer satisfaction.
- Coordinate closely with operations, carriers, and overseas agents to synchronize service delivery and resolve any issues or delays.
- Use Salesforce and other sales reporting tools to maintain accurate sales data and generate insightful analytics to inform team strategies.
- Maintain comprehensive knowledge of sales processes and logistics industry trends to provide informed support to sales activities.
- Leverage excellent communication skills to facilitate smooth information flow between sales, operations, and clients.
- Ensure proficiency in MS Office applications, especially Excel and Outlook, to effectively manage spreadsheets, emails, and schedules related to sales support tasks.
- Uphold company policies and industry standards to ensure compliance and professionalism in all customer interactions.
- Continuously update product and service knowledge to provide clients with accurate and timely information.
- Support the preparation of sales reports and analysis to help measure team performance and market progress.
Skills
Job Details
Easyways International
.
What is your Competitive Advantage?
Similar Job Titles
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
