EasyWays International seeks a dedicated Sales Support professional to enhance the efficiency of the sales team through operational and administrative assistance. This role focuses on supporting daily sales activities by coordinating client communications, managing order processing, and maintaining accurate sales records. The Sales Support specialist acts as a vital link between the sales team, clients, and logistics operations to ensure seamless shipment processing and timely follow-ups. With a foundational understanding of freight forwarding and logistics, the candidate will uphold strong communication and coordination practices to foster robust customer relationships and contribute to the achievement of sales targets. This position requires a proactive individual with at least one year of experience who can manage multiple tasks under pressure. Proficiency in CRM software and MS Office tools, along with a professional demeanor, are essential. The candidate will assist in preparing proposals and sales documentation while performing market research to identify opportunities for business growth. Although this role does not involve team management, it is key to the smooth collaboration between sales, operations, and logistics teams to drive operational success and customer satisfaction.
Responsibilities

  • Support the sales team with daily operational and administrative tasks to ensure effective workflow and productivity.
  • Coordinate with clients regarding freight inquiries, provide quotations, and communicate shipment updates promptly to maintain transparency.
  • Maintain accurate and up-to-date sales records, reports, and customer databases to facilitate efficient sales operations and reporting.
  • Assist in the preparation of sales proposals, quotations, and various documentation to support the sales process and client engagements.
  • Collaborate closely with operations and logistics teams to oversee shipment processing and perform timely follow-ups to resolve any issues.
  • Handle customer queries professionally, ensuring timely and effective responses to build and maintain strong client relationships.
  • Conduct market research to gather relevant data, identify trends, and pinpoint potential business opportunities to bolster sales efforts.
  • Ensure consistent and diligent follow-up with customers and prospects to reinforce customer commitment and maximize sales opportunities.
  • Support sales management by contributing to the achievement of sales targets and business objectives through efficient coordination and task execution.

Job Details

Job Channel:
Total Positions:
1 Post
Job Type:
Job Location:
Gender:
Female
Minimum Experience:
1 Year
Apply Before:
Jun 20, 2026
Posting Date:
May 19, 2026

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