Posted Jun 11, 2019 5 views
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Job Details
ECO Services
Welcome to ECO Services ECO Services, an ISO 9001:2008 recognized organization, is the new and innovative generation of solution provider for pest management and cleaning issues, fulfilling the needs of hygiene maintenance and image branding of the rapidly growing corporate and industrial sector. A wide range of residential units are also facilitated by us. The workforce of ECO Services specializes in particular pest control and cleaning requirements by industries such as Pharmaceuticals, Banks, Multinationals, Restaurants and Hotels, Factories and Mills, Manufacturing units, cold storage areas, public spaces like Cinemas and Shopping malls, along with a wide range of commercial units.
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