Telesales Representative

ECO Services Verified

Karachi , Pakistan

Posted Jun 07, 2018 124 views    Report Job

PKR. 25,000 - 35,000/Month

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Job Description

Telesales Representative job description

Telesales Representative Responsibilities

Include:

  • Contacting potential or existing customers to inform them about a product or service using scripts / guideline
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and forward to sales

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible to arrange meetings with potential customers over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts / guideline
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and forward to sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to support sales team quota and facilitate future sales
  • Keep records of calls and note useful information

Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Education: Bachelor (BBA will be a plus)

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Female
Education:
Bachelors only
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jul 07, 2018
Posting Date:
Jun 07, 2018
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ECO Services

Services · 11-50 employees - Karachi

Welcome to ECO Services ECO Services, an ISO 9001:2008 recognized organization, is the new and innovative generation of solution provider for pest management and cleaning issues, fulfilling the needs of hygiene maintenance and image branding of the rapidly growing corporate and industrial sector. A ...Read More

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