Telesales Representative job descriptionTelesales Representative ResponsibilitiesInclude:Contacting potential or existing customers to inform them about a product or service using scripts / guidelineAnswering questions about products or the companyAsking questions to understand customer requirements and forward to salesJob briefWe are looking for an enthusiasticTelesales Representativeto contribute in generating sales for our company. You will be responsible to arrange meetings with potential customers over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesContact potential or existing customers to inform them about a product or service using scripts / guidelineAnswer questions about products or the companyAsk questions to understand customer requirements and forward to salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to support sales team quota and facilitate future salesKeep records of calls and note useful informationRequirementsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsEducation: Bachelor (BBA will be a plus)

Specific Tasks

  • Telemarketing
  • Business development

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Education:
Bachelors only
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jul 27, 2018
Posting Date:
Jun 26, 2018

ECO Services

Services · 11-50 employees - Karachi

Welcome to ECO Services ECO Services, an ISO 9001:2008 recognized organization, is the new and innovative generation of solution provider for pest management and cleaning issues, fulfilling the needs of hygiene maintenance and image branding of the rapidly growing corporate and industrial sector. A wide range of residential units are also facilitated by us. The workforce of ECO Services specializes in particular pest control and cleaning requirements by industries such as Pharmaceuticals, Banks, Multinationals, Restaurants and Hotels, Factories and Mills, Manufacturing units, cold storage areas, public spaces like Cinemas and Shopping malls, along with a wide range of commercial units.

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