Ecommerce Retail Sales Officer

Confidential Verified

Lahore , Pakistan

Posted Sep 06, 2018 5 views

PKR. 20,000 - 40,000/Month

Ecommerce Retail Sales (online order taking) and Sales Operations Executive

Ecommerce Retail Sales & Order Taking:

  • Talk to inbound customers through WhatsApp, Facebook messenger and Phone call.
  • Chat with them and discuss their custom jewellery requirements in detail with them.
  • Take customers’ requirements for custom made orders in detail.
  • Convey customer’s requirements for all custom made orders to the production team.
  • Give all the customers all the detailed information about our jewellery products and payment terms and delivery mechanisms

Production Ordering:

  • Coordinate with the production team for the production of customer orders and stock for timely production
  • Coordinate with the production team to ensure all the customer orders are made as per the customer requirements
  • Coordinate with the production team to ensure that all stock orders are made in time and as per the requirements
  • Before customer order dispatch, ensure there is no quality related issue in the ready order and it is as per the customer requirement
  • Dispatch all the customer orders through 3rd party courier service to the customers
  • Closely coordinate with the customer and 3rd party courier to ensure smooth and timely delivery
  • Coordinate with accounts team to get the payment status receipt for all the customer deliveries
  • Supervise the packaging team and ensure that all customer orders are securely packed and delivered at the correct address
  • Manage the packaging material and re-order as the need arises

Skills:

Hands on with WhatsApp, Facebook, Excel, Multi-tasking, Problem solving, Customer services, Sales, Customer considerate, Strong follow-up, attention to detail

Job Details

Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Oct 07, 2018
Posting Date:
Sep 06, 2018

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium
I found a job on Rozee!