• Existing VAS/Web/App product life cycle management.
• Lead/Coordinate/Manage telecom operators for business requirements, support and issue resolution.
• Overseeing advertising campaigns (Social Media / SMS) and monitor the performance.
• Lead/coordinate/ manage CFTs (Cross Functional Teams) like IT, Engineering, Content, Finance etc. to execute smooth VAS operations.
• Initiate change requests (if necessary) for enhancement of products/solutions in coordination with the stakeholders.
• Track and record change requests of products and services with good documentation capabilities.
• Ensure smooth functioning of the VAS services and other solutions/products.
• To ensure support and maintenance of the services/solutions in place through the relevant/concerned teams.
• To carry out quality assurance of the products and implement streamlined QA processes.
• Responsible for effective and smooth client management.
• Manage cross functional teams for project planning and timely implementation and delivery of change requests.
• Product performance reporting and forecasting.
• Responsible for design and development of new product ideas as well as improvement of the current portfolio.
• A basic understanding of digital marketing.
• Management of Facebook and Google campaigns.
Skills and Competencies:
• Clear Marketing Concepts that would help in making product marketing plans and communication strategies
• Strong Analytical Skills that would help in measuring product performance
• Understanding of the Product Development Concept & Product Life Cycle Management with undivided focus on how it helps customer experience enhancement.
• Proficient in MS OFFICE e.g. Power point, Visio, Word, EXCEL for developing service-usage analytics and presentations
• Understanding of Content Marketing
• Ability to write engaging Content for Blogs, SMS promotions and Social/Digital Channels
• Result Driven & Deadline oriented
• Time management
• Ability to organize self and complete tasks as directed
eConceptions blends expertise in compelling design, intelligent information architecture, Skilled technical engineering and strategic analysis to form a different kind of Smart Digital Solution Company Mobile / Web / WAP Application, Telecom software applications, Print or outdoor media , 3D model ...Read More