Apply For This Job


Job Description

Key Responsibilities:

  • Performance monitoring of the services/products on a daily basis.
  • Defining and identifying points of failure and work with CFTs towards its resolution.
  • Regular QA sessions of products to ensure that product integrity/viability is not compromised.
  • Creating UATs and test cases for the various products.
  • Identify improvement areas be it the user journey or content of the product.
  • Maintaining all relevant documentation including service flows and change requests per service.
  • Ensure best practices are followed in VAS test suites
  • Conduct Surveys to gather customer feedback & loop closure.
  • Conduct mystery shopping survey to gauge Business success rate of different services.
  • Creative writing skills to help with content creation as/when required.
  • Metadata management for the products.

Skills and Competencies:

  • Strong Analytical Skills that would help in measuring product performance.
  • Basic understanding of the QA and all the steps involved in a QA cycle of a product.
  • Proficient in MS OFFICE e.g. Power point, Visio, Word, EXCEL for developing service-usage analytics and presentations.
  • Understanding of Content Marketing.
  • Ability to write engaging Content for Blogs, SMS promotions and Social/Digital Channels.
  • Result Driven & Deadline oriented.
  • Time management.
  • Ability to organize self and complete tasks as directed.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 11, 2019
Posting Date:
Nov 11, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium


Telecommunication / ISP · 101-200 employees - Islamabad

eConceptions blends expertise in compelling design, intelligent information architecture, Skilled technical engineering and strategic analysis to form a different kind of Smart Digital Solution Company Mobile / Web / WAP Application, Telecom software applications, Print or outdoor media , 3D model ...Read More

Similar Job Titles

QC / QA Executive

MERAJ LIMITED, Karachi, Pakistan
Posted Dec 10, 2019

Software Test Engineer / QA Tester

Maxon Soft, Lahore, Pakistan
Posted Nov 23, 2019

Quality Assurance Officer / QA Officer

PMS Pvt. (Ltd.), Gujranwala, Pakistan
Posted Nov 19, 2019

Senior QA Automation Engineer

Global Engineering Services, Lahore, Pakistan
Posted Nov 18, 2019
View All