Working for a London based business, you will be responable for obtaining client information by answering telephone calls; interviewing clients; verifying information.Customer focus and adaptability to different personality types to carry out communication activities, calling customers, pitching company’s services and closing deals while tracking and storing customer and sales related information while working within a dynamic team playing the role of an effective team member.
Job Duties: Primary duties for the role of the call center executive include:
• Analyzes existing customer database to retrieve and use customers’ information.
• Makes calls to potential clientele including local and overseas market.
• Complies by the established policies and plans of the department.
• Receives calls and provides information whenever required.
• Ensures task completion and meets targets assigned by the team lead / call center executive.
• Keeps track of outgoing/incoming calls, updates customer database on regular basis.
• Verifies information provided by the customers.
• Markets and sells company services through cold calling.
• Coordinates with team lead, team members...