We are hiring candidates for the position of Customer Support Executive for our US and UK-based Partnered companies to work from our Call center located at Alama Iqbal Town Lahore Office.
Job Role
- Handling Customer and our business Partner Inquiries via Email, Live Chat, and Inbound Calls
- Resolving Customer/Partner Complaints in a specific turnaround time.
- Making following up outbound calls to our affiliate partners and Customers to resolve their issues
- Investigating customer reviews etc.
- Back-office Management and Admin tasks
- Processing Orders Online
- Data Entry and backend admin tasks
- Ensure to provide First Contact resolution in the most effective way
Job Details
Diversity Inclusion:
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
EFFIMIZE is a business process outsourcing company providing all forms of Customer and Contact Center Services. We have been operating in the Customer Services market since 2015 and have an excellent record of finding effective solutions in every Line of Business. We don't do sales. We work with business 2 business companies to handle customer services and back-office admin-related projects which include both voice and non-voice tasks to manage customer Interactions. As of today, We are providing call center services to 20 Plus US, UK, and Canadian companies where we provide them remote backend support to handle their administrative tasks and Customer Services. Currently, We have a workforce of 60 + Staff working 24/7 and providing services to companies in the business of Logistics, Transportation, Car Rental, Property Management, Medical, Restaurants, E-commerce Stores, Auto Repair, DMV Express, Moving, Funnel CRM, and many more. Our mission is to connect our client's customers with their products and services in the most direct and engaging way possible and to help our clients transform their businesses and create a vibrant new future for them.
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