Posted Apr 17, 2019 10 views
- The job exists to respond and resolve queries and issues from the clients appropriately via recorded calls, while maintaining and improving relationships between the clients and the Company.
- To ensure that the calls are answered within the approved threshold time.
- To communicate complaints and feedbacks of stakeholders to the relevant staff/department.
- To generate customers’ interest in the services or products offered by the company.
- To provide personalized customer service by responding to the needs of the customers.
- To ensure feedback from the customer to further improve the customer services.
Job Details
EFU Life Assurance Ltd
pWith 8000 people spread across 320+ branches, EFU Life is the largest private sector life insurance company in Pakistan. Today, our policy holders look to us to protect their loved ones and we’re proud to be the trusted protector of Pakistanis everywhere and their financial futures./ppWe have nurtured a large and diversified talent within the organization. We’re proud to have cultivated smart hardworking teams driving our growth, helping us to innovate again and again in marketing, technology innovation, operations, HR or in product or channel development./ppWe welcome smart, motivated, people of all ages and backgrounds, willing to make EFU Life their home and become the future drivers of yours and our success/ppCome, join the family!/p
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