Posted Dec 28, 2022 218 views
We are looking for a reliable Customer Service Executive to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excel.Fluent communicator and able to remain calm and composed, especially in emergency situations. Must be able to multi-task as well as take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
- Receive emergency and non-emergency calls and record significant information.
- Address problems and requests by transmitting the information.
- Prioritize calls according to urgency and importance.
- Proficient in English (oral and written) Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgment and critical thinking.
Job Details
Elite Digital Solutions Pvt Ltd
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