Posted Apr 21, 2017 6 views
Manage Scope , Schedule and Quality of the project
• Communicate and Liaison with stakeholders
• Analyze data (and shadow the agents) to find the root cause of problems and document findings
• Understand the existing process and recommend changes to the process (i.e. process re-engineering)
• Develop processes and flow chart
• Review and understand assigned requirements and prioritize
• Train the agents on the new process
• Perform second level review (audit) of the work done by the agents
• Manage Budget
Qualifications
• 5+ years experience as a Project Manager
• Data Analysis skills
• Exceptional customer service and facilitation skills along with a professional, polished demeanor
• Experience communicating with Stakeholders
• Ability and experience to articulate complex and in-depth concepts using visuals and detailed instructions
• Experience managing the full life cycle of the project
• Quick learner
• Six Sigma certification(s) preferred
Skills
Job Details
Elite Office Staff SMC-Pvt Ltd
To carry on all or any of the business of establishing, developing, expanding, enhancing, managing and operating software house and to develop software to any other clients in the country or in any other part of the world.
What is your Competitive Advantage?
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