Elivita is seeking a motivated Sales Agent who is passionate about selling and eager to earn based on performance. This role involves actively engaging with assigned leads, employing effective communication and negotiation skills to convert prospects into customers. A strong focus on maintaining discipline within the Customer Relationship Management (CRM) system and adherence to quality standards and scripts is essential for success. Candidates must demonstrate resilience in handling rejection and repetition while maintaining honesty and accurate data management. Previous experience in telesales or call center environments, along with proficiency in CRM systems and handling cash on delivery transactions, will enable the Sales Agent to thrive in this dynamic role.
The Sales Agent position offers an exciting opportunity for fast professional growth, with clear career paths toward senior roles and leadership positions based on individual results. The environment at Elivita is structured and goal-driven, providing transparent compensation consisting of a base salary plus commission that increases with performance. This role is ideal for self-driven individuals who enjoy working in a results-oriented setting and are committed to continuous learning through training and coaching sessions.
Responsibilities
- Make outbound calls to assigned leads to generate sales opportunities and guide conversations toward successful conversions.
- Utilize diagnostic selling techniques to identify customer needs and confirm orders accurately.
- Maintain comprehensive and up-to-date records in the CRM system, ensuring discipline in data entry and status management.
- Adhere strictly to provided scripts and quality standards during calls to guarantee consistency and professionalism.
- Participate actively in training and coaching sessions to enhance sales skills, product knowledge, and customer engagement strategies.
- Manage a high volume of calls with resilience, maintaining focus and positive attitude despite repeated interactions and potential rejections.
- Apply negotiation techniques effectively to overcome objections and close sales, maximizing revenue generation.
- Collaborate with team members to share insights, improve processes, and contribute to a positive working environment.
- Follow all company policies and procedures related to sales processes, data management, and customer interactions to maintain integrity and compliance.
- Track personal sales targets daily, working diligently to meet or exceed goals as set within the structured environment.
- Support the implementation of the cash on delivery payment model by ensuring smooth order confirmation and handling customer inquiries related to payments.
Skills
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