Customer Service Officer

Elo Unverified

Lahore , Pakistan

Posted Nov 17, 2020 120 views Report Job

PKR. 20,000 - 25,000/Month

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Job Description

elo (Export Leftovers) is looking for a highly motivated, detail-oriented, and energetic Customer Service Representative to manage customer queries and complaints.

You will also be asked to place orders, do confirmation calls, and escalate complaints across a number of communication channels.

KEY RESPONSIBILITIES:

  •  Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  •  Responding promptly to customer inquiries.
  •  Acknowledging and resolving customer complaints.
  •  Processing orders, forms, applications, and requests.
  •  Providing feedback on the efficiency of the customer service process.
  •  Ensure customer satisfaction and provide professional customer support.
  •  Answer calls professionally to provide information about products and services, take/cancel orders. Or obtain details of complaints.

Qualification: Intermediate

Experience: 1 Year

Field: Customer service/Customer support

Timings: 9:00 AM - 6: 00 PM

Working days: Monday-Saturday

Job Details

Job Channel:
Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 18, 2020
Posting Date:
Nov 17, 2020
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Elo

Apparel/Clothing · 51-100 employees - Lahore

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