Virikson Travel is seeking a Customer Service Representative to join our Team
Individual having the Ability to read, write, and speak English fluently with good British or Neutral accent “ONLY”.
Summary of Key Responsibilities
- Responsibilities and essential job functions include, but are not limited to the following:
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely correspondence back to customers, track and resolving any issues regarding product.
Knowledge, Skills and Abilities:
- Ability to work in a blended operations and customer development role• Self-motivated, assertive, and respond to brand metrics.
- Manages complex transactional or emotional customer situations promptly and professionally
- Ability to multi-task in a fast paced environment with rapidly changing priorities
- Contributes to building a positive team spirit and puts success of team above their own interests.
- If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
Job Details
Founded in 1997, Emenac has developed to become one of the leading names in the world of outsourcing, technology and consultancy. The company multitasks, providing businesses with great helping hands and assistance in every possible manner. Emenac is the home of highly experienced individuals who are well qualified in different fields and hence, the company is able to offer fabulous services to its highly valued clients. Since the start, Emenac has been destined to meet the exigent demands of its clients and provide them with the best possible solutions. Its outsourcing covers the entire Human Resource Management as well as financial management services, every kind of administrative support and as well as call center services. Our consultancy, on the other had, has gone far to offering exquisite business development plans as well as complete back office management. Our clients can also make use of our expertise in information technology and all of its associated fields. We are also able to provide our clients with high quality online advertisement and communication as well as website designing. We put these services to use in order to propagate the word that our entrepreneur clients seek chances for. Emenac also provides business owners with workable software and networking infrastructures. Thus we give all that is required to run a business, becoming managers of our highly respected entrepreneur clients. One of the most renowned services from Emenac has its training programs. These programs include professional courses that help the trainees gain all expertise over professions that can help them make a space for them in the BPO world. Emenac offers training for SEO (Search Engine Optimization) as well as Call Center. Our expert trainers and carefully designed courses bring out the best of SEOs and telesales/customer support representatives taking them higher. The courses are certified and the certificates are given to trainees who pass, at the end of the training
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