British Travel/Holiday Company working since 2013 is looking for CSR Customer Services Representative for UK based shift - Afternoon.



  • We offer fix basic 40000 to 60000rs ( Negotiable - Based on experience )

  • Fuel allowance

  • Handsome commission in percentage.

  • Earn up to 150,000 to 200,000 a month.

  • Monday to Friday, Saturday half shift.

  • We pay extra bucks if working more than the shift, extra hours.

  • All UK holidays off.

Responsibilities 



  • Liaising with clients in person, over the phone or via email to discuss their travel requirements.

  • Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares.

  • Preparing customized itineraries to suit the clients’ preferences and budget.

  • Making and confirming bookings, often via a Global Distribution System (computerized central reservation system).

  • Issuing tickets or relevant documents.

  • Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.

  • Modifying existing bookings to suit a change in clients’ circumstances.

  • Researching destinations and keeping up to date with travel industry news.

  • Ongoing training with other team members and management.


Skills Required:



  • English Communication Skills

  • Minimum Educational requirements - Intermediate.

  • Interpersonal skills

  • confident in speaking.

  • UK or US based campaign experience would be an advantage.


Additional paid training by company would be provided for software and communication.

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jan 24, 2022
Posting Date:
Dec 24, 2021

Emenac

Information Technology · 201-300 employees - Lahore

Founded in 1997, Emenac has developed to become one of the leading names in the world of outsourcing, technology and consultancy. The company multitasks, providing businesses with great helping hands and assistance in every possible manner. Emenac is the home of highly experienced individuals who are well qualified in different fields and hence, the company is able to offer fabulous services to its highly valued clients. Since the start, Emenac has been destined to meet the exigent demands of its clients and provide them with the best possible solutions. Its outsourcing covers the entire Human Resource Management as well as financial management services, every kind of administrative support and as well as call center services. Our consultancy, on the other had, has gone far to offering exquisite business development plans as well as complete back office management. Our clients can also make use of our expertise in information technology and all of its associated fields. We are also able to provide our clients with high quality online advertisement and communication as well as website designing. We put these services to use in order to propagate the word that our entrepreneur clients seek chances for. Emenac also provides business owners with workable software and networking infrastructures. Thus we give all that is required to run a business, becoming managers of our highly respected entrepreneur clients. One of the most renowned services from Emenac has its training programs. These programs include professional courses that help the trainees gain all expertise over professions that can help them make a space for them in the BPO world. Emenac offers training for SEO (Search Engine Optimization) as well as Call Center. Our expert trainers and carefully designed courses bring out the best of SEOs and telesales/customer support representatives taking them higher. The courses are certified and the certificates are given to trainees who pass, at the end of the training

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