Customer Services Agent

Emenac Verified

Lahore , Pakistan

Posted Nov 29, 2021 40 views

PKR. 30,000 - 45,000/Month

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Job Description

Emenac is looking for Travel Agent for UK based shift - Afternoon.

Responsibility

  • Liaising with clients in person, over the phone or via email to discuss their travel requirements.
  • Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares.
  • Preparing customized itineraries to suit the clients’ preferences and budget.
  • Making and confirming bookings, often via a Global Distribution System (computerized central reservation system).
  • Issuing tickets or relevant documents.
  • Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.
  • Modifying existing bookings to suit a change in clients’ circumstances.
  • Researching destinations and keeping up to date with travel industry news.
  • Ongoing training with other team members and management.

Skills Customer Support OperationsCustomer Contact SkillsCustomer Service OperationsCommitted Customer ServicesCustomer Services Operations

Job Details

Total Positions:
15 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 30, 2021
Posting Date:
Nov 29, 2021

Work Environments

Supervisor’s gender:
Either
Percentage of female coworkers:
30-39%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
Yes
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Emenac

Information Technology · 301-600 employees - Lahore

Founded in 1997, Emenac has developed to become one of the leading names in the world of outsourcing, technology and consultancy. The company multitasks, providing businesses with great helping hands and assistance in every possible manner. Emenac is the home of highly experienced individuals who ar ...Read More

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