- Consultant will be receiving calls from Clients
- Answer Client's questions, as well as question Client to obtain full understanding of what information is being requested.
- Provide quality customer service on every call.
- Communicate clearly and effectively with Client's
- Routing the calls to concerned departments if needed.
- Organize and prioritizes duties
- Consultant will be responsible to solve customer queries on Live Chat Support
- Consultant will handle customer queries via emails
- Minimum two year experience is required in sales
- Fresh candidates are encouraged to apply
- Females are highly encouraged apply.
- Its a 10 hour shift job,
- Attractive commission structure apart from five figure basic salary, Monthly bonuses and quarterly recreational trips.
- Its an afternoon shift (UK Time Zone)
Job Details
Founded in 1997, Emenac has developed to become one of the leading names in the world of outsourcing, technology and consultancy. The company multitasks, providing businesses with great helping hands and assistance in every possible manner. Emenac is the home of highly experienced individuals who are well qualified in different fields and hence, the company is able to offer fabulous services to its highly valued clients. Since the start, Emenac has been destined to meet the exigent demands of its clients and provide them with the best possible solutions. Its outsourcing covers the entire Human Resource Management as well as financial management services, every kind of administrative support and as well as call center services. Our consultancy, on the other had, has gone far to offering exquisite business development plans as well as complete back office management. Our clients can also make use of our expertise in information technology and all of its associated fields. We are also able to provide our clients with high quality online advertisement and communication as well as website designing. We put these services to use in order to propagate the word that our entrepreneur clients seek chances for. Emenac also provides business owners with workable software and networking infrastructures. Thus we give all that is required to run a business, becoming managers of our highly respected entrepreneur clients. One of the most renowned services from Emenac has its training programs. These programs include professional courses that help the trainees gain all expertise over professions that can help them make a space for them in the BPO world. Emenac offers training for SEO (Search Engine Optimization) as well as Call Center. Our expert trainers and carefully designed courses bring out the best of SEOs and telesales/customer support representatives taking them higher. The courses are certified and the certificates are given to trainees who pass, at the end of the training
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