A travel planner spends most of his time in an office environment behind a desk -- filling out paperwork, communicating with clients, contacting hotels and booking flights. He'll spend a lot of time on the phone and at the computer. During especially busy traveling times, a travel planner faces a lot of pressure. S/He may have to reschedule flights or cancel hotel reservations as needed.
Responsible for handling reservations in a friendly and efficient manner, and quoting available rates. Pursue sales opportunities and capture business leads to sustain the inbound sales program. Attend to all inquiries with a dedication to customer service excellence; present the strongest image of pride in property values and products. Demonstrate a solid understanding of our customers, our products our competitors and our industry. Requirements Minimum two years experience in inbound telesales or customer service operation. Hospitality and/ or hotel operations experience a benefit. Ability to work a flexible schedule. Excellent customer service, written and verbal communication skills. Strong organizational skills. Must be computer literate. Must work well in stressful, high pressure situations.
Benefits: A competitive Salary and commissions structure.