A travel planner spends most of his time in an office environment behind a desk -- filling out paperwork, communicating with clients, contacting hotels and booking flights. He'll spend a lot of time on the phone and at the computer. During especially busy traveling times, a travel planner faces a lot of pressure. S/He may have to reschedule flights or cancel hotel reservations as needed.
Responsible for handling reservations in a friendly and efficient manner, and quoting available rates. Pursue sales opportunities and capture business leads to sustain the inbound sales program. Attend to all inquiries with a dedication to customer service excellence; present the strongest image of pride in property values and products. Demonstrate a solid understanding of our customers, our products our competitors and our industry. Requirements Minimum two years experience in inbound telesales or customer service operation. Hospitality and/ or hotel operations experience a benefit. Ability to work a flexible schedule. Excellent customer service, written and verbal communication skills. Strong organizational skills. Must be computer literate. Must work well in stressful, high pressure situations.
Benefits: A competitive Salary and commissions structure.
Founded in 1997, Emenac has developed to become one of the leading names in the world of outsourcing, technology and consultancy. The company multitasks, providing businesses with great helping hands and assistance in every possible manner. Emenac is the home of highly experienced individuals who ar ...Read More