Posted Jul 19, 2022 277 views
- Communicate in English Fluently
- Manage inbound/outbound phone calls in a timely manner,
- Respond to customers professionally to provide information about products and services or take details of complaints.
- Call customers to collect information if any information is missing
- Handling email queries of the customers
- Make feedback calls after order delivery.
- Keep records of customer interactions and transactions.
- Book Customer's order and keep track new orders.
- Follow communication procedures, guidelines, and policies
- Strong knowledge of social media queries handling
- Multi-tasking abilities
- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
- Have knowledge of Vaping products.
Job Details
Emerald Marketing
"Oral language is the medium we use to make friends, earn a living and become participating member of community. It is through speech that we assimilate our thought, opinion, ideas, emotion humor, wisdom, commonsense, even mortal and spiritual values of those around. It is through perspective listening and courteous speaking that we move toward breaking down social, professional and racial barriers." Our comprehensive ranges of programs underline our recognition of the diverse needs of our clients. We continually strive to provide the highest levels of customer service, best value and enjoyment. We are also extremely privileged to have a team of professional people who are creative, hardworking, talented and passionate about our mission and vision. Honesty and fairness are essential for interaction and running of business. We are a company that keeps its promises. We do what we promise and conduct ourselves in accordance with our code of ethics.
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