• Windows OS Installation
  • Office Application Installation (Customised Company standard Build)
  • Basic PC Troubleshooting and software/Service Pack Upgrades
  • Antivirus Installation, Scanning, Updating and rectification of errors/issues
  • Domain Policy enforcement
  • SAP Deployment and configuration
  • Enterprise mobile email activation and end user support
  • End User Support
  • Account Creation/Deletion (From Global Support Team, after getting approved forms from the user)
  • Follow up (Global Support team) for account creation and ensure account are created as per company Polices 
  • System Access (Desktop/laptop)
  • Educate user How to Reset Password
  • Emails Access
  • Internet access 
  • Troubleshoot and resolve issues of remote locations via net meeting
  • Creating data backups & training for  users
  • Daily Backup of Server at remote location
  • IT Fixed Assets & other inventory management
  • EHS compliant on all IT hardware & cables.
  • Quarterly Implementation of IT Hardware Maintenance programs across the Company
  • VPN/Junos creation and configuration for laptop users
  • Deployment of Data encryption software for laptop users, to ensure data security, in case device is lost/theft.
  • Booking and assisting users to setup a Telepresence meeting in Cisco Tele-Presence Management Portal. Hand & Feet support for Cisco NOC for diagnosing and troubleshooting the issues.
  • Skype for Business Meeting’s Support
  • Facilitate user to create meeting on Skype for business
  • Assisting user in joining and hosting a meeting/Teleconference
  • Facilitating and training users regarding Video Conference facility across sites.
  • Ensuring smooth run of IT Equipment (Multimedia, Polycom, Sound device) in all meeting rooms
  • Managing record for User Account Creation (System Login, Email Access, Internet Access, SAP Access)
  • Ensuring the smooth run of Internet facility across sites and coordination with vendors (ISP), in case of any issue
  • Supporting Warehouse management system on ECC6 
  • ECC6 Printing on Zebra Printers
  • ECC6 LAN configuration
  • Connectivity of PDAs and troubleshooting as required
  • ECC6 WAN  Monitoring

Job Details

Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Type:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Mar 29, 2018
Posting Date:
Mar 23, 2018

Emigratus

Information Technology · 51-100 employees - Islamabad, Jhelum, Multan, Nowshera, Rawalpindi

CSM is group of companies with Computer Supermarket parent organization. CSM since its inception in IT industry has earned reputation of Turn key Solution providers. Under CSM Umbrella we have child domains that build the principal relations with market's best brands to serve our client best out of class solutions.

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