This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jun 21, 2021 31 views
UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for experienced customer support executives with exceptional communication skills in English.
Duties:
- Manage/handle the incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines and policies
- Managing large amount of outbound calls
- Following call center scripts when handling different topics
- Identify interpreters needs, clarify information, research every issue and providing solutions
Qualification / Skills:
- Must be graduate BBA/MBA preferred
- Excellent English communication skills
- Prior CRM experience
- Go-getter attitude
Job Timings:
12 pm - 9 pm / 1 pm - 10 pm
Benefits:
- Travel allowance
- Health insurance
- Leaves Encashment
- Incentive bonus
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jul 21, 2021
Posting Date:
Jun 21, 2021
Empire Group
Information Technology · 11-50 employees - Islamabad, Rawalpindi
pInformation Technology/p
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