UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for experienced customer support executives with exceptional communication skills in English.

It's an Entry Level Position

Responsibilities:

  • Manage/handle the incoming calls professionally
  • Identify and assesses customers' need to achieve satisfaction
  • Giving follow up calls to the customers at a specified date and time
  • Keep records of customer interactions
  • Follow communication procedures, guidelines, and policies
  • Managing a large number of outbound calls
  • Following call center scripts when handling different topics
  • Identify interpreters needs, clarify information, research every issue, and provide solutions

Qualification / Skills:

  • Must be graduate BBA/MBA preferred
  • Excellent English communication skills 
  • Go-getter attitude

Benefits:

  • Travel allowance
  • Health insurance 
  • Leaves Encashment
  • Incentive bonus

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jan 09, 2022
Posting Date:
Dec 08, 2021

Empire Group

Information Technology · 11-50 employees - Rawalpindi

pInformation Technology/p

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