Posted Jun 10, 2022 56 views
UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for experienced Customer Support Representatives with exceptional communication skills in English, for our office based in Bahria Town, phase 7 Rwp.
Responsibilities:
- Manage/handle the incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at a specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies
- Managing a large number of outbound calls
- Following call center scripts when handling different topics
- Identify interpreter's needs, clarify information, research every issue, and provide solutions
Qualification / Skills:
- Must be graduate with BBA/MBA preferred
- Excellent English communication skills
- Go-getter attitude
Location: Bahria Town, phase 7
Benefits:
- Health insurance
- Paid Leaves
- Leaves Encashment
- Incentive bonus
- Loyalty Bonus
Job Details
Empire Group
pInformation Technology/p
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