Posted Jul 04, 2022 328 views
UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for experienced Customer Support Representatives with exceptional communication skills in English, for our office based in Bahria Town, phase 7 Rwp.
Responsibilities:
- Manage/handle the incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow-up calls to the customers at a specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies
- Managing a large number of outbound calls
- Following call center scripts when handling different topics
- Identify interpreter's needs, clarify information, research every issue, and provide solutions
Qualification:
- Must be graduate with BBA/MBA preferred
- Excellent English communication skills
Skills Required:
Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider.
Benefits:
- Health insurance
- Quarterly bonus
- Eid Bonus
- Loyalty bonus
- Fuel Allowance
- Paid leaves
- Annual increments
Career Growth Opportunities:
- It’s a growing organization with bright future ambitions.
- Lots of opportunities will be available for horizontal and vertical growth.
- Within department and outside department movements, advancements, and growth opportunities.
Culture:
- A very learning and collaborative working environment.
- Fruity Friday and Pizza Day.
- Open culture, drive yourself for future opportunities.
Salary: Rs.50,000 - Rs.70,000
Job Details
Empire Group
pInformation Technology/p
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