Customer Experience Expert

ePlanet Communications (Pvt) Ltd Verified

Karachi , Pakistan

Posted Jul 08, 2019 595 views Report Job

PKR. 25,000 - 35,000/Month

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Job Description

Responsibilities:

  • Conducting Sales and promotional activities daily to create awareness bring traffic and on boarding of medical practitioners/patients (in Hospitals & GP Market, e.g. Private Clinics, Pharmacies/Labs, other Health care setups/On ground Health Camps and patient’s communities on Shifaam’s website.
  • Walkthrough and train Doctor/PA with Shifaam Clinic Management System (CMS) 
  • Work effectively and efficiently in assigned area/ region. 
  • Timely prepare and submit the Sales/Community meeting Reporting and related documents to the Head Office as per the requirement.
  • Build and maintain professional relationships with new and existing customers/doctors/community leaders
  • Establish Rapport and address day-to-day concerns of on-boarded doctors/Community leaders via Account management.
  • Arrange Doctors/patients onboarding/orientation/focus group/community programs to ensure maximum participation and customer engagement.
  • Gather Competitor on filed data on monthly basis to be shared with the Head Office.
  • Carry out on-ground Research on commonly prevalent diseases in related health care echo system and submit reports when and where required
  • To carry out any other special task assigned by the management. 

Please note that this is a field job

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
BPO
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BBA
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Aug 08, 2019
Posting Date:
Jul 08, 2019
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ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our ...Read More

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